Nespresso: Cannot Connect Review

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Cannot Connect
I've had the app for 6 months and it worked great initially, but have been unable to place an order for the last month. Continually get a message that the connection has been lost. Without that functionality the app is useless.
Letitia Jackson on Aug 3, 2012 for Nespresso
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Very limited functionality! You can order capsules but cannot track; you cannot edit your account info if you move or want it delivered elsewhere. Wish it were more user-oriented.
Monci212 on Jul 31, 2012 for Nespresso
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Dosent work
I can't order capsules it always crashes
Vpipo on Jul 24, 2012 for Nespresso
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Perfect for ordering capsules on the go
My only reason for using this app is to easily order additional capsules on the go, and this app foots the bill perfectly. I don't think it's supposed to be some "Introduction to Nespresso" app, and I think this confusion is leading to all the negative reviews.
Kraussian on Jul 15, 2012 for Nespresso
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Wow. Useless.
What a stupid app. What are you people at Nespresso thinking?! Your website is not very user friendly either. Shouldn't this stuff be top priority?
~FRANZ~ on Jul 7, 2012 for Nespresso
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Just bad
Nespresso have got the basics wrong! This app is about "How do we get people to buy more?", instead of "How do we keep our customers happy?" Bad: - Limited country options: The app does not support a lot of countries where Nespresso operates. - Lack of info: It should be informative whether you're a Nespresso customer or not. It doesn't give capsule or machine info at all. This info is all readily available on the website, and should easily plug into the app. If I want to know the strength and flavour of a certain capsule, it should be easy to find in the app. Nespresso: Make your app more customer-friendly and NOT just another avenue for people to buy from you. Very, very bad planning.
donpackett on Jun 26, 2012 for Nespresso
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