Zendesk Good Reviews

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Combine Zendesk & Zopim Live Chat
Get Zendesk and combine this with the Zopim Live Chat app for iPhone & iPad. Works brilliant together. Now you can Live Chat via your mobile. Very cool!
Jonny Pelagides on Aug 24, 2015 for version 3.6.1
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I love this app
It works great. I'm just a one man IT DEPT supporting 400 nodes and servers.
jq1010 on Aug 20, 2015 for version 3.6.1
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Please add
The ability to "mark as read" on the home screen. Hate those little green dots. Thanks
Ccruggy10 on Aug 19, 2015 for version 3.6.1
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Définitivement la bonne app pour la meilleure solution de soutien
Zendesk est déjà le meilleur outil pour gérer le soutien technique efficacement et l'app est vraiment excellente, comm d'habitude!
ElLupino on Aug 18, 2015 for version 3.6.1
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With this app, I can help out my clients on the go, fill out ticket notes onsite while I'm there! Very handy and very useful!
Azkabit0 on Aug 16, 2015 for version 3.6.1
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Good fast app
I use it for work. Good fast app. I wish the "take it" feature were here: I frequently want to assign a ticket to somebody else after writing a response, but when I click on their name I just get their profile. The "take it" command is nonexistent, an unfortunate omission. Also, I wish there was a way to provide feedback to Zendesk within the app, instead of having to write this review!
Krellan on Aug 14, 2015 for version 3.6
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Brilliant :)
I used to rely on emails from clients for issue reporting. It was a nightmare. Clients used to re-use emails from one issue to report a new one. Disaster! Now they keep everything separate and custom views allow me to see what I want and when I want. Priceless
markhutch on Aug 11, 2015 for version 3.6
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We are a start up and ZenDesk allowed us to have a complete support solution and development request tracking stood up instantly. I can respond to user cases on my PC, iPad and iPhone - where ever I am. Very happy.
TuneAFish on Aug 10, 2015 for version 3.6
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handy but missing that something
That something is *voice support*. This app (at least on iPad) would ideally do all the agent ticket actions. But still this app is handy to tap a few quick notes to update a ticket on the go.
itsolver.net on Aug 2, 2015 for version 3.6
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Works great for CS on the go!
I am glad this exists
Victor Victorious on Aug 1, 2015 for version 3.6
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