Zendesk: Very handy Review

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Very handy
Good to carry it around on my smartphone and respond to customer question anywhere I go. Very handy alert feature. Yeah, prefer the Buddha logo...
Chilireddish on Apr 12, 2013 for Zendesk
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Lost features
Agreed with other reviewers, this new version is a step back. I can't see the urgency of all the tickets anymore? I used to use the app all the time, but now I'm getting less information than I did in the previous version. Please change back to the old view, or at least carry the same information forward. Using the web portal for now.
Spiffe on Apr 9, 2013 for Zendesk
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Whatever you guys did to this new version of the app is absolutely horrible. I used to use this app every day and I need it every day for my business now I cannot rely on it. Every single time that I go to create a new ticket it just freezes up. If it doesn't freeze up I get some weird error message. Either way I'm not able to create a new ticket. I have updated my iOS on my iPhone 5 I have tried over cellular and over Wi-Fi still nothing. This is a really big disappointment.
Call me The Dude on Apr 3, 2013 for Zendesk
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What happened?
Previous version was better, this one is very bugy guys
NasiPeretz on Apr 2, 2013 for Zendesk
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Getting better!
Love the new features for iPad! Can't wait to see them in the iPhone!
Newlywed811 on Mar 31, 2013 for Zendesk
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New version is a step backwards. Buggier, and first comment in thread appears on the scroll view instead of most recent comment which is terrible. Please bring back old version.
Kingbear2 on Mar 31, 2013 for Zendesk
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