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Unable to post changes! I am evaluating Zendesk right now. The iPad app is ok but major issues with the iPhone app. You can submit a new ticket!
Easy to use and improves productivity! This is a great example of an app that takes the primary features of the product and puts them in an easy-to-use iPhone app. By using it, I'm easily able to manage my help desk tickets on the move.
Great, but a bit lacking. This app desperately needs support for landscape mode typing on the iPhone. At this point, it's kind of essential, and I don't really understand why it hasn't been included. I hope a future update will add the support.