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Mediocre
I like Zendesk very much and it has helped our company create a nice helpdesk. However the app compared to the desktop is no comparison at all. For someone who prides themselves on building a better helpdesk and application it seems like you would match the two side-by-side.
RajunCajun on Aug 28, 2015 for version 3.6.1
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Can't log in
Since update for sso I cannot log in now. Very useful app but now I can't even use it. Please fix asap!!!! Would love to get my tickets while on the road.
flgabe on Aug 26, 2015 for version 3.6.1
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Sigh. Notifications broken again.
About every other release of this application the notifications are broken. Why not just update the status or pull the status from the website or include a clear all functionality. Showing 454 open tickets is not useful.
Tomusersad on Aug 25, 2015 for version 3.6.1
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Bad! Garage
The app keeps crashing. Please fix!
Danie Lyn on Aug 24, 2015 for version 3.6.1
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Always manages to crash
Wish there was a better ticketing system than this
masaiming on Aug 24, 2015 for version 3.6.1
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Combine Zendesk & Zopim Live Chat
Get Zendesk and combine this with the Zopim Live Chat app for iPhone & iPad. Works brilliant together. Now you can Live Chat via your mobile. Very cool!
Jonny Pelagides on Aug 24, 2015 for version 3.6.1
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I love this app
It works great. I'm just a one man IT DEPT supporting 400 nodes and servers.
jq1010 on Aug 20, 2015 for version 3.6.1
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Please add
The ability to "mark as read" on the home screen. Hate those little green dots. Thanks
Ccruggy10 on Aug 19, 2015 for version 3.6.1
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Still can't merge tickets
Merging tickets is basic. And it still isn't supported. Zendesk is aware of how badly this is needed and still refuses to address the issue. This app hasn't actually been updated since fall 2011.
ChadsReviews on Aug 18, 2015 for version 3.6.1
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Définitivement la bonne app pour la meilleure solution de soutien
Zendesk est déjà le meilleur outil pour gérer le soutien technique efficacement et l'app est vraiment excellente, comm d'habitude!
ElLupino on Aug 18, 2015 for version 3.6.1
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