Zendesk: Pretty Good Review

Add reviewZendesk: Pretty Good Good reviewsZendesk: Pretty Good Bad reviewsZendesk: Pretty Good Review RSS feed
Zendesk has 505 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Pretty Good
Pretty good, wish you able to enable custom ticket views that were turned off.
jutsdtuas on Dec 12, 2010 for Zendesk
share · comment
Push a push update!
Really needs a push notification system. Other than that a search would e useful. Those are the only complaints I have. It's otherwise very useful.
Radek2 on Dec 8, 2010 for Zendesk
share · comment
Pretty good, really needs search!
Search and a way to sort the ticket views, like by most recently updated, would make this app awesome. Right now I find it limiting due to those missing features.
H36th3r on Oct 26, 2010 for Zendesk
share · comment
Needs a bit more
Great app for when I'm on the go, but needs the ability to turn on push notifications for new unassigned or updates on your assigned tickets. Also looking up by ticket number and macros would be awesome
Chet_Steadman on Oct 21, 2010 for Zendesk
share · comment
Needs file attachment support!!!
Many times our staff sends screenshots of error messages, and I don't understand why accessing these file attachments isn't supported. I would have given 4 or 5 stars if it had this capability, so hopefully it's coming soon. When you provide application support to a large staff, this it a must have. UI could be refined too, but it's a good start. Rob
Ribar on Oct 8, 2010 for Zendesk
share · comment
Getting there
I'm a 3GS user, so not experiencing the iPhone 4 meltdown, but macro support and searching would make this great instead of good. Also, it would be nice if it could auto-refresh every time you entered the view list page - having to hit refresh is kind of annoying.
Soundkweli on Sep 5, 2010 for Zendesk
share · comment