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Zendesk: On the iPad App its Great...iPhone Not So Much Review

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On the iPad App its Great...iPhone Not So Much
Love Zendesk, it has done wonders for my department 's organization and customer service. This latest iPad app is great but it still has issues on the iPhone. Pages will not load, can't select requester, can't update assigned to.
Matt182UK on May 23, 2013 for Zendesk
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App hangs on submit
Same issue as several others. Make a change, submit, hang. Nothing works after. Quit the app, start back up. Changes commit and save, so that's good. But same thing on next submit. Not completely useless, but not what I expect from ZD.
bigbelyfoo on May 21, 2013 for Zendesk
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Still broken
I use Zendesk at our company and we love it. However, both iOS versions fail to load the Unassigned ticket queue. It's been going on for months. I just downloaded the iPad version today hoping for a change . No luck. Your product is not able to be used as designed, therefore you have a bug. Please file internally and resolve this. Our team uses this frequently.
Dcostain on May 21, 2013 for Zendesk
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This version has bugs
When you update a ticket it updates in the database but then the app is somewhat frozen, requiring a force quit. This is repeatable. Also, sometimes uploading images to a ticket causes an error.
Stec on May 20, 2013 for Zendesk
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It hangs on submit
When I try to submit ticket update it hangs.
Abyd153 on May 18, 2013 for Zendesk
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Was perfect until recent updates.
When updating tickets, it sits there for days! I don't have time to sit and wait.
The One and Only Dgreen on May 17, 2013 for Zendesk
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