Zendesk: Horrible Uodate Review

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Horrible Uodate
It doesn't appear that ZenDesk is working to fix their iPhone app. I'm paying you guys $150+ a month and you're giving me trash.
Jereami on May 1, 2013 for Zendesk
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New update stopped working
Used to be awesome. New update is NOT able to submit response to a ticket! Just hangs indefinitely after you click "Submit". Requires restart of app - and no responses to tickets are found after restart. What a mess. You guys made the software completely useless. Does anyone test these updates?
TDDragon on Apr 28, 2013 for Zendesk
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"Optimized for iPhone 5"
Love this app and everything about it, but just got an iPhone 5- whenever you try to refresh after the phone has been locked for a while, you get bombarded with error messages. Really needs work.
Technobrain on Apr 23, 2013 for Zendesk
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Customer side support lacking
Would love to be able to use this app as a customer. As it is set up now only my IT provider can use it.
gschoenthal on Apr 22, 2013 for Zendesk
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New update is crashing
Guys, love the service and usually the app is great but this last patch is crashing anytime you click submit to close a ticket. This happens on iPad and iPhone. Hope you address it soon. Would be five stars, but deducting two for this issue.
Wmedi on Apr 20, 2013 for Zendesk
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Very handy
Good to carry it around on my smartphone and respond to customer question anywhere I go. Very handy alert feature. Yeah, prefer the Buddha logo...
Chilireddish on Apr 12, 2013 for Zendesk
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