Zendesk: Great...when it works. Review

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Great...when it works.
After the last update it crashes after updating a ticket assignee every time. Reinstalling and rebooting the phone doesn't help. Please fix it!
MattFOrlando on Jun 10, 2013 for Zendesk
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Crashes all the time
Crashes constantly. Macros don't consistently work. Can't see subject anymore to copy/paste relevant data. I can't imagine a worse release. Come on are you a serious software company or not? Do automated user testing before you release...
homer168 on Jun 10, 2013 for Zendesk
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Barely works
Bugs: Constantly freezes when submitting ticket response. Opening a notification of a ticket change rarely takes you to the actual ticket. Strangely reluctant to refresh. Usability: Default home screen view ends up not being very useful (my tickets or new tickets would be better, but accessing these lists is cumbersome). Changing a ticket's status is not intuitive, and cannot be done on the same screen as responding to it.
LoneIgadzra on Jun 7, 2013 for Zendesk
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Works fine
I'm using the iPhone 5, I just opened this app to finish up some work. Done. Now I can go to sleep. App did not crash for me, when I was done, I refreshed and showed that things were done. Easy.
pecanpal on Jun 6, 2013 for Zendesk
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It keeps locking up
After every entry it locks up. I have to manually force quit it on iPhone.
Noahures on Jun 2, 2013 for Zendesk
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App does not even open
Rest of you guys are lucky. I only have managed to see the logo page before it crashes. Ironic to see that the support for a customer support app is so bad.
Dudeofmayo on May 31, 2013 for Zendesk
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