Zendesk: Crashy, Ugly UI Review

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Crashy, Ugly UI
Can't view any ticket lists without it crashing. Green theme is overdone and not too iPhone-like. They should hire a pro and LISTEN to him/her.
IDB0129 on Jun 8, 2010 for Zendesk
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Maren78 on May 21, 2010 for Zendesk
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Push it!
On the right track, push notifications would be s . Nice update from the last version!
TeleFurb on May 12, 2010 for Zendesk
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Getting there...
Suffers from a lack of customability. Definitely needs push notification. The inability to turn the phone and type in landscape is fairly inexcusable in an app so centered around typing. And no macros? That's going ti have to change. This is a good first step, and has a lot of nice features, but I certainly hope this isn't considered a finished product because it needs significant work still.
Mojowo11 on May 11, 2010 for Zendesk
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Constant crashes on iPhone 4 3Gs beta 3, have been unable to view a ticket since installing. Also I had hoped they would have implemented push notifications, or at the very least webhooks for third party API's, for ticket updates. Hope they get the kinks worked out soon because this has potential.
Dyerucf on May 10, 2010 for Zendesk
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IT Consultant
I signed up for the 30 day demo this weekend. I added some client information and generally was getting ready to test drive the service this week. I received an email from a support person that they had been in my site and was giving me some feed back. I wasn't too thrilled that they were accessing the site without my permission. This is the problem with cloud computing - your data is out there and knows who is accessing it. I sent them an email to cancel my trial. I don't want to risk having my client data in view of prying eyes.
Bfnet on May 9, 2010 for Zendesk
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