Zendesk: Crashes Review

Add reviewZendesk: Crashes Good reviewsZendesk: Crashes Bad reviewsZendesk: Crashes Review RSS feed
Zendesk has 505 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Crashes on my iPhone 5! I can't even sign in!
KnightZen on Sep 22, 2012 for Zendesk
share · comment
Great on iPad, crashes on iPhone
This is a great app, I pretty much leave it open on my first-gen iPad all day. Only gripe is that it won't open on my newer iPhone 4S... Tried re-downloading, closing all apps, restarting, etc. please fix and I'll give a 5 :)
TKOWinterMute on Sep 21, 2012 for Zendesk
share · comment
Can be improved
This has potential but the implementation can be improved. You need to provide an option to sync tickets locally, at least those that are assigned to you. Also need an option to sort by date descending, not just ascending.
pycouteau on Sep 20, 2012 for Zendesk
share · comment
Great app!
The app works great for what it's designed to do. I can easily respond to tickets while away from my desk or out of the office. Using macros inside the app makes it easy to process many requests without having to compose a response using the phone's keyboard. It would be helpful if the app allowed you to play voicemail messages attached to tickets. Currently, I have to copy the link from the ticket into Safari to play the message. A hyperlink that redirect you to the Safari app would work too. Retina support for iPad would also be a good feature to add to this app.
dougkillmer on Sep 13, 2012 for Zendesk
share · comment
Best mobile ticketing system ever!
Not only is this software easy to use it has an app that allows you to do everything you need to on the go. It allows you to run Macros to help resolve your clients needs faster! I highly recommend this product and app for any sized business.
Mindbody tech on Sep 11, 2012 for Zendesk
share · comment
Easy to Use, Clean Interface
I love using this app for quick check-ins and follow ups to open tickets, and for the push notifications when a requester updates a case. User interface is clean and sharp. My only constructive feedback would be to consider macro and views manipulation in-app. But overall, I love it!
jacquiehauth on Sep 11, 2012 for Zendesk
share · comment