Zendesk: "Optimized for iPhone 5" Review

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"Optimized for iPhone 5"
Love this app and everything about it, but just got an iPhone 5- whenever you try to refresh after the phone has been locked for a while, you get bombarded with error messages. Really needs work.
Technobrain on Apr 23, 2013 for Zendesk
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Customer side support lacking
Would love to be able to use this app as a customer. As it is set up now only my IT provider can use it.
gschoenthal on Apr 22, 2013 for Zendesk
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New update is crashing
Guys, love the service and usually the app is great but this last patch is crashing anytime you click submit to close a ticket. This happens on iPad and iPhone. Hope you address it soon. Would be five stars, but deducting two for this issue.
Wmedi on Apr 20, 2013 for Zendesk
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Very handy
Good to carry it around on my smartphone and respond to customer question anywhere I go. Very handy alert feature. Yeah, prefer the Buddha logo...
Chilireddish on Apr 12, 2013 for Zendesk
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Lost features
Agreed with other reviewers, this new version is a step back. I can't see the urgency of all the tickets anymore? I used to use the app all the time, but now I'm getting less information than I did in the previous version. Please change back to the old view, or at least carry the same information forward. Using the web portal for now.
Spiffe on Apr 9, 2013 for Zendesk
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Whatever you guys did to this new version of the app is absolutely horrible. I used to use this app every day and I need it every day for my business now I cannot rely on it. Every single time that I go to create a new ticket it just freezes up. If it doesn't freeze up I get some weird error message. Either way I'm not able to create a new ticket. I have updated my iOS on my iPhone 5 I have tried over cellular and over Wi-Fi still nothing. This is a really big disappointment.
Call me The Dude on Apr 3, 2013 for Zendesk
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