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XM SkyDock: XM customer service is TERRIBLE!!!!!!!!!!!!! Review

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XM customer service is TERRIBLE!!!!!!!!!!!!!
Tried to renew my subscription and customer service told me it was one price and then the bill shows up a different price! I have to get pissed off and tell them to listen to the tape of the day I called in, they put me on hold for 55 minutes and come back and tell me while I WAS MISINFORMED by the woman on the phone you still owe the money or we will terminate the subscription! Obviously I said terminate my subscription. I think they should invest in some AMERICAN-BORN employees and maybe they would not have so many issues with customer service!!!!
XMHATER on Mar 11, 2012 for XM SkyDock
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Loved it until...
When I first got this app and the skydock, I absolutely loved it. I especially loved the integration with iTunes so that I could tag a song and later purchase it. For the past few months (since I upgraded to ios 5), it won't load at all, just starts to load and then shuts down. I tried taking off my cover, reinstalling the app, nothing works. I'll be canceling my subscription and just using the skydock to play my iTunes through my car stereo. So frustrating!!!
Murduth on Mar 2, 2012 for XM SkyDock
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Needs an update
Needs iOS 5 update. Should be easier to change transmission station. Takes too long to start app if you don't have a subscription.
Raselas on Feb 21, 2012 for XM SkyDock
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Works well!
It's a little weird that it has not been updated since '10 I resumed my subscription today and it seems to be working fine.
Alsem on Feb 14, 2012 for XM SkyDock
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Needs ability to Record
This app really needs the ability to record like the XMP3
Ahill72 on Feb 2, 2012 for XM SkyDock
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Update needed
Update needed, works ok. Inconsistent
smokekush on Feb 1, 2012 for XM SkyDock
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