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XM SkyDock: Sirius customers - DON'T BOTHER Review

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Sirius customers - DON'T BOTHER
I gave 1 star only because I can't give negative stars. I don't write reviews but can't hold back. The box says Sirius on all sides, with the little dog & everything, the app says SIRIUS, but YOU CAN'T USE SKYDOCK with Sirius. It took 2.5 hours to get 2 Sirius reps & a supervisor to even understand what a Skydock is, try to sell us a new radio & then finally cancel our Sirius account so we can start all over by calling XM. NO they can't transfer your account & NO they can't even transfer your call (& our brilliant rep took 15 min to give us the # for XM), even tho these companies "merged" years ago. If these companies can't get it together, 1) they shouldn't be holding themselves out as one company, 2) SIRIUS should not appear anywhere on the box! 3) the app should not say SIRIUS! 4) Sirius reps should at least be educated enough to recognize the issue & give clear & concise instructions instead of wasting your time on top of it all. I hope this keeps someone else from wasting 2 hours of a perfectly gorgeous Saturday morning. I'm sending this to the FCC.
Super super super annoyed on Jun 5, 2010 for XM SkyDock
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@LaGR
You sure can delete tagged songs! Open your tagged songs list and select the song you wish to delete by swiping on it to the left, a red delete tab will pop up allowing you to get rid of that song.
MixManStash on May 30, 2010 for XM SkyDock
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Needs record
Needs record funtion and it would beperfect!
BPlease on May 26, 2010 for XM SkyDock
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Its crap.......
you have to buy the sky dock for it to work even if you are a member to XM
pudge74 on May 26, 2010 for XM SkyDock
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Nice update!
I was pleasantly surprised with this update. I missed the pause and rewind feature my old satellite radio had, and then out of nowhere there was an update and boom there it was. I also like the addition of the previous channel button to easily go back and forth between two channels. In order to delete a tagged song, simply go to the list of songs and slide your finger across the song and a red delete button will appear. Not sure why they hid it like that but hopefully that helps some people delete tagged songs.
TimShady87 on May 25, 2010 for XM SkyDock
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Great but Wish Service was Better
I upgraded from an Inno to the Skydock because who wouldn't want the ability to have Satelite Radio through your phone. Besides being able to use it as a dock for my XM radio I can.... -Stream Stitcher Radio podcasts -Listen to my iTunes music/videos -Stream Internet Radio Apps like Pandora, AOL Radio, and Slacker!!! -Receive Calls -And tag songs to purchase later from iTunes! I just wish the static service from the radio stations would improve but it's not the Skydocks fault for that. I do wish you could exit the app without it turning off while it's still connected to the dock but for now I can live. It's a great investment and a must have for iPhone and XM radio addicts! I'm very picky with my money right now but I had to invest in this device as soon as I saw it!!!
Rexter on May 22, 2010 for XM SkyDock
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