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XM SkyDock: No power to skydock Review

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No power to skydock
Exact same problem as Scott below. Power is on and I can play music but no XM. Finally got us the multi-tasking we've been waiting so long for, but this version shouldn't have been approved. Way too buggy, and now no radio at all. If others are having this problem, let me try and help because i found a partial solution last night on my own. If you reset the network on your iphone, the radio should power up. If you do have to call tech support, good luck. You must call XM customer service and not Sirius. I waited for Sirius customer service for 20 minutes before being told the Skydock was an XM product and they couldn't service it despite their name being all over the app. After being advised by to them to erase and reinstall the app about 6 times and replacing all of my hardware, this problem was "escalated" but I never heard from them again. They're not helpful at all. I continue to have the problem from time to time but a network reset does allow me to listen to radio until problem reoccurs.
Unit man on Sep 18, 2010 for XM SkyDock
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Skydock and 4th gen issues
Have the skydock and was using with 1st gen itouch, no problems. Just got the new 4th gen itouch, and it worked for 3 days, then stopped. Error says that it "couldnt power on skydock". It has power and I can play music through it, but no xm. Anyone else have issues?
Sc0ttw on Sep 16, 2010 for XM SkyDock
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DO NOT UPGRADE
I was a happy user of this app until version 2.1.8. App now fails to load. Repeated re-installations do not help. XM customer support is swamped, and after long waits they finally advise users to wait 10 minutes then reload the app and then try to access via Safari browser?!? Obviously the app is faulty and support is worse than non-existent!
gdkeyboard on Sep 14, 2010 for XM SkyDock
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Finally near perfect
Background listening was needed long ago but finally glad it's here. Now we just need to get this company to combine stations FULLY between each other and we'll be in business. Now that football season is here I'll miss my regular Sirius programming which gave me all the NFL games. 4* until this combined company finally shares all programming between subscribers.
FIREWURX on Sep 13, 2010 for XM SkyDock
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Help
This was a good app when I had it on my Touch. I actually used it more on our patio. I lost my XM Skydock app on my iPod Touch 3. I cannot even download the app again. There is no drop down that allows me to do this. Anyone know what to do? I can't access the app on my Touch or computer.
badgertom on Sep 12, 2010 for XM SkyDock
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Great Device, App does the job BUT...
I can't believe they charged me $15 dollars to change my radio. When did this start? They didn't charge me the last time I got a new receiver! Two things that would make this combo app/device/service perfect. 1. Make the radio (which is in the dock not the phone) continue to play when the app is closed, or even if the phone is removed. If I understand this setup correctly this should not be a 'no apps in background' issue, the SAT Radio is in the Dock, the phone just acts as the tuner. I don't like not being able to call and pwn Cspan guest on my morning drive to work. k] 2. Add a feature that let's me record for later playback like my current radio does. Other than that the thing is great! Props to the engineers who designed the dock, I've owned 3 belkins and 1 tune flex and this is by FAR the best one, it's worth the $120 without the sat radio just for the dock. You'll still need the app to set you FM jammer on it though. But the app is free and you can get to the FM xmitter settings w/o a subscription. *update* Still love the app and the dock. Thanks for the update that allows for record/playback! But what's up? iOS4 is out and no multitasking function from you guys? Pandora is kicking your but! This is a big deal. I'd be surprised if 99% of the consumers of this app/product were not GREATLY anticipating this feature and you dropped the ball by missing a deadline you've known about for months. You guys are a big boy company. Start acting like one. *Update 2* Took long enough but it is here. MULTITASKING AT LAST. Although I've been less than impressed with XM and may not renew my contract because of the XM premium app that they want more money for, this app now does everything I wanted it to. The one addition I'd like to see is album artwork for tracks playing. It even continues to play during phone calls which as far as I know, no other apps do. Great job app developers! XM themselves can still kiss my butt.
Ratamaq on Sep 12, 2010 for XM SkyDock
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