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XM SkyDock: No contact info for customer service Review

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No contact info for customer service
There is no contact info for customer service when it does not work
Tranquility hippie on Feb 5, 2011 for XM SkyDock
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For use in your car, really???
The developers should be forced to use this app successfully in their cars 9 out of 10 times, or not get paid. The controls are so small they are useless. Think where this app is used, in a car, a moving car! Overhaul the Interface now
Luvjava on Feb 1, 2011 for XM SkyDock
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It's fine, happy to have it
Some problems others report may be due to their not having read the instructions.
8cmda7 on Jan 27, 2011 for XM SkyDock
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SkyDock won't work with iOS 4.2.1
After several issues and two SkyDocks, XM finally told me this app would not work with iOS 4.2.1 for my iPhone 3G. The most recent update for iOS was released over two months ago and it isn't compatible with this app, yet no updates for the app to correct the issue. So I wasted money on my SkyDock, went through hell working with XM's Customer Service.
mccomas.chris on Jan 26, 2011 for XM SkyDock
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Works great!
I love this device and the app!! Based on the previous reviews, I was a little apprehensive, but I have not had a single problem and use it everyday.
skua3378 on Jan 18, 2011 for XM SkyDock
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Tired of XM's negligence
The app store icon is hi def for the iPhone 4 but once I install it I get the ugly blurry icon. WTF? You need to get some better developers over there. The iPhone 4 has been out for six months and you still can't get this right? It's the only app I have with the old icon. I would cancel my subscription if it weren't for the Jason Ellis show on Faction 52. I used to get 2 Sirius radios for $20/month. Since the merger I pay $34 for the radios plus the online subscription fee. THAT is why the FCC gave you a hard time. Not because of Stern. You're still 2 separate companies in the customers eyes but you don't have to compete with each other anymore. The only reason the skydock is XM is because you figured "make the customers who want to use their iPhone as their radio tuner pay extra for Stern" when in reality you probably would have sold more units if it were a Sirius device. I despise you XM. ---------------------------------------- So you got multitasking done...finally. Even after you passed the blame to apple when your solution to multitasking doesn't even require 4.x and it's all in your skydock firmware. NOW can you update the ugly icon to be high def for the iPhone 4? Please?
702Steve on Jan 17, 2011 for XM SkyDock
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