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WSFS Mobile: Terrible customer service Review

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Terrible customer service
I have had this application on my IPhone and IPad for 18 months. Everything works fine except for bill pay. The bill pay portion worked for about a month and then stopped working. I have contact the customer support several times and received no help. The latest attempt was to bring the IPhone into the bank so they could "help me". They couldn't help but did call their support organization again and they stated they would call me within 24 hours. That was 10 days ago and still no help. This is the worst customer support I have ever dealt with. Application looks good, bill pay doesn't work, customer support stinks.
gaw07 on May 26, 2013 for WSFS Mobile
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Convenient!
I've been waiting for a WSFS iPad app. It's very easy to use and great for quick account checks on the go.
Nacosta on May 21, 2013 for WSFS Mobile
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Good app
Works really well! It's easy to look at my bank account while on the go!
Jordan Ball(: on May 2, 2013 for WSFS Mobile
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