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U.S. Bank: Waste of time Review

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Waste of time
I have an apple 4S. I have been using this app for more than one year. 90% of the time when attempting to make a deposit I have to take a minimum of 8 to 10 pictures in order for it to work. When you take a picture of the front and the back of the check and it doesn't work the app makes you start over from the very beginning! This might not sound like a big deal but try it you'll see what I'm talking about. I have called U.S. Bank three times and complained multiple times with absolutely zero improvement to this app. As instructed I have placed my check on a dark background, I have put a headlamp on my head in order to give better light, I have moved around my home to get natural sunlight… Nothing ever works. If you want to lower your stress stay away.
Craiger2012 on Nov 11, 2013 for U.S. Bank
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Great Site
Very easy to navigate, great customer support.
Stubear53 on Nov 11, 2013 for U.S. Bank
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Deposit function doesn't work.
Latest upgrade disabled the deposit function, basically making the app worthless now.
Simmonea on Nov 11, 2013 for U.S. Bank
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Hostage taking advertising
There is no point trying to advertise my taking your prospective customers phone hostage. You have just got a lifetime person who will now do anything to let usbank feel the pain Never again
mbrewson@ on Nov 11, 2013 for U.S. Bank
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great
Great app!
ltwzigging on Nov 10, 2013 for U.S. Bank
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Works ok
It handles what I need it for okay.
X.A.N.A on Nov 10, 2013 for U.S. Bank
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