U.S. Bank: Easy peasy. Review

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Easy peasy.
So easy to make payments now. I hardly need to boot up my computer any more. Thanks.
Ladylouiegee on Sep 9, 2013 for U.S. Bank
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Could be better!
This app is great, but the customer should be able to view the credit card authorizations in more detail than just the amount. We should be able to see the name, date and amount that is pending so we can verify the correctness of the charge. Add that and I'd be glad to update these four stars to five.
swncc1701 on Sep 8, 2013 for U.S. Bank
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Streamlined, user-friendly design and easy, quick response.
Jennifer Rasche on Sep 7, 2013 for U.S. Bank
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Doesn't actually report lost/stolen cards
Just gives you the phone numbers to do so.
Mosh123 on Sep 4, 2013 for U.S. Bank
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rise against rocks!!! on Sep 2, 2013 for U.S. Bank
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Mobile deposits are poorly implemented
The main reason I would use this app would be for mobile deposits. Unfortunately, there are four deal-breaking flaws with that feature: 1. The buttons are often unresponsive. After taking a photo of a check, for example, I have to press the "use" or "retake" buttons several times to get it to register the input. 2. More significantly, it often can't read the check photos taken with my iPad mini (even when I take the photos following the instructions carefully and I can see the photo is perfectly clear and sharp, centered, and with all 4 corners visible. 3. Even worse, the app isn't smart enough allow the user simply to retake the one problematic photo. Instead, one has to start all over from the beginning, re-entering the deposit info, retaking *both* photos, and re-entering the answer to the security question. After doing this 2 or 3 times when it keeps failing to read a check image, the total time wasted is more than what it would've taken simply to stick the check in an envelope and mail it to the bank. Technology is supposed to make things easier, not harder. 4. Adding insult to injury, the US bank app charges 50 cents for mobile deposits. None of my other bank apps charge for mobile deposits, and they do a better job. Even if the app worked well, it would be obnoxious for US Bank to charge its customers for using an automated deposit system that reduces the workload for their tellers. But you want to charge me 50 cents for a service that doesn't always work? Forget it. I'll mail my checks in or drop them off when I pass by the bank.
liber8 on Sep 2, 2013 for U.S. Bank
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