US Airways: Slow & Overcomplicated Review

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Slow & Overcomplicated
This app is incredibly slow, and uselessly complicates the method to get your boarding pass on your phone, to the point where I usually just give up waiting & get a printed boarding pass.
willfulacts on Nov 4, 2013 for US Airways
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No seat update/selection
Most other airline apps allow you to view and select or change your seats but not US Airways. This is probably the single most important reason for me to use the app and since they don't allow you to change seats then there really is no reason to use this app. I'm deleting it ASAP!
Alpe99 on Nov 4, 2013 for US Airways
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Cannot see my reservation
I have 2 reservations with confirmation code. I cannot get into see the details of one of them. Good luck getting help.
AE1111 on Nov 4, 2013 for US Airways
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Eating your dog food?
After 15 min of jumping through hoops just to get set up, I still had to enter my email address, still no boarding pass. Honestly the dev team for this app should be fired. The user experience is laughable.
JONAS OPPEDAL on Nov 3, 2013 for US Airways
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Worst airline. Worst airline app. Of course.
Lame and buggy. Tried changing seats and the available seats on the chart can not be selected. No record of reservations under log in account.
CMProdxn on Nov 2, 2013 for US Airways
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Terrible App!!!!
All I wanted this app for was to get mobile passes, reduction of paper in an ever increasing digital world. Supposedly you can get your Boarding pass through Passbook, but the app is so unuser friendly that I couldn't figure how. I had to just go to the US Airways website. I ended up wasting our precious earthly resources printing out 8 pieces of paper for the 4 of us in my family. (They give you useless garbage like the weather report for the city you are going to visit as well, like I had no other way of finding out the weather....it's called weather on my phone an app that actually works is useful and doesn't waste paper.) Please fix the app, or as others have stated, please go with Americans app when the merger is completed.
Venezuelan shopper on Nov 1, 2013 for US Airways
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