The Plain Dealer: Avoid! Review

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The app didn't work -- and when I called the PD, they blamed Apple. They simply stated they don't know how it works! Thankfully, Apple just refunded my subscription. Avoid!
tsreader on Apr 29, 2012 for The Plain Dealer
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Plain Dealer
I don't understand all the negative comments. I haven't had any problems with crashing. We discovered this app while we were out of the country and missing our daily home delivery. Love that it is the actual paper as it looks in print. Now that I am home I have discovered that I can purchase directly from the PD for only 3 cents a day, 7 on Sunday. So now my husband has his paper version and I have my preferred digital.
DK5419 on Mar 11, 2012 for The Plain Dealer
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Just cancelled after 2 frustrating months of crashes, slow or non loading of editions. Pretty much unusable, unstable and extremely slow. PD provides no support. They don't even know what you're talking about when you call and app support consists of a link to paper subscription web page. Use the cleveland.com website and get the same content for free. PD should be embarassed. Hire the company that does NYT or WSJ and start over....
DONWE3 on Mar 11, 2012 for The Plain Dealer
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Embarrassing to our city
Terrible app PD should be embarrassed Start over and look at WSJ for guidance
KH 0909 on Mar 7, 2012 for The Plain Dealer
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I Want My Money Back
Editions will not download after paying for a month. Ap seemed to work well at first. I'm going back to Kindle. It is reliable.
Cleveland 44139 on Feb 20, 2012 for The Plain Dealer
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Cancelling Home Delivery!
While not perfect, this is a very good app. In fact, it is good enough that, after several decades of home delivery, I am cancelling my paper subscription in favor of the iPad app. Unlike the Kindle version or cleveland.com, this app provides a picture-perfect replica of the paper - including photographs, headlines, etc. - laid out just as it is on the paper copy. Navigation is simple and smooth. Worth it alone to avoid trudging through the snow to get the paper on a winter morning. As I said, however, the app is not perfect. The few shortcomings I have experienced are (1) no full-text searching, (2) the app reinitializes every time you switch between it and a different app, and (3) it does not include the Sunday advertising fliers. (1) would be nice, (2) is annoying but not significantly, and (3) is solved by a Sunday-only subscription.
HappySubscriber on Jan 16, 2012 for The Plain Dealer
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