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Swipe Credit Card Terminal: Customer support wrong Review

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Customer support wrong
I called support to see if swipe would interface with my existing merchant account and gateway. The fees i pay are a lot lower that authorize.net. They said "YES". So, I purchased the app and installed it. My gateway was not listed. After a second call, I was told the only way to make it work was to piggyback one of their gateways to my account, thereby more than doubling my processing fees. Buyer beware of fees, fees and fees on top of fees.
Dangifido on Sep 16, 2010 for Swipe Credit Card Terminal
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Give it a try!
Great app once the setup was complete -- that was a bit tedious. However, the app works smoothly and quickly and I've had no problems.
OxBo Records on Sep 15, 2010 for Swipe Credit Card Terminal
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Best app ever!
This app is great for small business owners. It has helped grow my business over night. Now I don't have to wait for payment anymore and I can cover my overhead cost without worrying about receiving the money in time. Great app!
Toadworks on Sep 1, 2010 for Swipe Credit Card Terminal
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Once u setup PayPal correctly, ur set
Very cool, very cheap. Setup PayPal with website payments pro, find API keys in "profile", enter in ninja site --> syncs to iPhone. Then ur good. Receipts look really nice. Btw see the knowledge base, it answered all my questions. Thx ninjas
Brian Cometa on Aug 27, 2010 for Swipe Credit Card Terminal
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Does Not Work & No Support
I purchased this app to use with Elavon Merchant Services (Costco) and the 3GS. Application did not work and App Ninjas support always blamed the non-working aspect on Elavon despite me having all passwords and user ID's correct. It would take days at time for Ninja App Support to return my emails and they never responded to my voicemails or telephone calls. The last email sent was never even replied to. Very dissappointed and would not recommend this application.
JSmooth88 on Aug 25, 2010 for Swipe Credit Card Terminal
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So far it's a winner
Very involved setup but once it was done I was up and "Swiping" in no time at all. VERY easy to use AFTER the setup phase.
robdam10011 on Aug 25, 2010 for Swipe Credit Card Terminal
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