Salem Five Mobile: Missing standard features Review

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Salem Five Mobile has 23 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Missing standard features
Can't see images of checks like I can on the desktop site. Eastern Bank lets you deposit checks using your camera phone. Salem should too - they're behind. Salem Five is probably loosing customers when local completion offers this valuable feature. Transaction descriptions should start with the actual merchant name. It gets cut off at "POS Merchant" which tells me nothing at a glance.
relowry on Jun 13, 2013 for Salem Five Mobile
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Needs More
New version looks prettier, but still lacks ability to handle deposits directly as some other banks' apps can do. The bank needs to allow one to use the phone's camera feature to photograph checks for deposit directly into your account. As a customer on the other side of the country from the bank, that would allow me to get deposits from paper checks (that's how tenants pay their rent) credited more quickly than having to rely on mailing them in. And I suspect this might also save the bank money in not having to process mail/paper, etc.
rhgold53 on Jun 6, 2013 for Salem Five Mobile
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Not a bad first attempt
Like some of the other reviewers mentioned, this app lacks a lot of features that some other banks' apps have. But, as a UI designer, what bugs me the most are the lo-res icons that look fuzzy on Retina displays.
Hideca(dot)com on Mar 4, 2013 for Salem Five Mobile
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My favorite local bank has a convenient APP! So much easier and much more intuitive than going through the mobile website. I'm sure over time I can find issues that need addressing or features to be added. But for now I am loving all my accounts on one page, and an icon annotated menu bar at the bottom of the page to quickly navigate as opposed to having layers of menus with few visual clues. This APP was made for the way I bank: on the go. Great work Salem Five!
Salemshalom on Feb 12, 2013 for Salem Five Mobile
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Awesome that it's here but...
I wrote Salem five a while ago about lack of app. It's great they have an app but I can't modify my payments or set payments to pay automatically. It's cool I can check my funds and make transfers and pay one time bills but it is not as good as all the other bank apps out there. I know it's new, however, Salem five was late to the game so they should have done better.
ceverson on Jul 15, 2012 for Salem Five Mobile
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