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Provident Credit Union Mobile Banking: Slow, buggy - won't do checks Review

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Provident Credit Union Mobile Banking has 71 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Slow, buggy - won't do checks
Updated my phone to the new iOS. This app was slow before, now it's just god-awful. AAAAND, where I used to be able to deposit checks from the app, now it's so buggy that the feature is useless. I live 90 miles from the nearest branch. If they can't update their app in two years' time, it's enough to make me move where I bank. Seems harsh but, the ease of mobile banking through the app was all that kept me with them instead of a local CU.
Randombobarc on Oct 25, 2013 for Provident Credit Union Mobile Banki
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Please fix this app.
It takes 10 minutes to make a deposit through this app ever since the iOS 7 update. That is, if u can successfully make a deposit at all.
djsplift on Oct 15, 2013 for Provident Credit Union Mobile Banki
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Needs an update for iPhone iOS 7
Deposit feature no longer works. As soon as I take the photo of my check, the screen goes black and the deposit process is "interrupted."
Disappointed_2_ on Oct 13, 2013 for Provident Credit Union Mobile Banki
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Will not deposit checks with iOS 7
Well, it sort of will. The checks will be deposited into your account for a day or two, than without warning or any notice from the bank, they will be individually withdrawn from your account. From what I can tell it's a bug with the updated camera software communicating with the App.
magic rhinos on Oct 9, 2013 for Provident Credit Union Mobile Banki
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Mobile Deposit No Longer Works After iOS7 update
I am no longer able to use mobile deposit reliably after updating my 4s to iOS7. I repeatedly get a frozen/blank screen. I also wished account balances updated in real-time instead of having to log out and log back in again to see updated balances.
iPhone Aholic on Sep 30, 2013 for Provident Credit Union Mobile Banki
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Fatal Flaw with the mobile deposit
I've been using this app for about a year. And. I find several of the features fairly useful but the one thing that annoys me is how difficult it is to use the deposit app. Despite the fact that I use my iPhone4S to take pictures all the time and most of them come out perfectly clear this app can't seem to take a decent image of a check even in the best lighting. It always seems to take 4 or 5 tries to get an image that the app will except and then allow me to deposit. But, save your check until you get your statement. Because, as I found out today, even after the app tells you your deposit has been excepted and posted, you may receive a notice two or three days later - as I did today- that the deposit has been rejected because the images is of poor quality. The irony is, because this deposit function has always been so quirky, I have always saved my checks until I got my statement. That is, until this last deposit. So when I got the notice from provident "as a courtesy" telling me that there was no deposit and that there is no image of the check. I found it particularly annoying.
Ric-NorCal on Sep 26, 2013 for Provident Credit Union Mobile Banki
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