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Provident Credit Union Mobile Banking: Poor implementation Review

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Provident Credit Union Mobile Banking has 71 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Poor implementation
Worked once for me. After that, I started getting login timeout and credential errors. Needs work :-(
Unhappy client 76 on May 26, 2012 for Provident Credit Union Mobile Banki
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Mobile banking made easy
I really like the simplicity of the app. It's so easy to check account balance, pay bills, and make deposits. Though the first time I tried e-deposit it was challenging but it really has to do with taking a picture of the check. Once I got that down I haven't had a problem since. Great app and it makes banking convenient.
Mz_Cee on Apr 19, 2012 for Provident Credit Union Mobile Banki
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Easy to use mobile banking. Deposit feature visible if requirements are met
The screen shots for this app explain it better than I can - it's easy to use and a no-brainer to install if you are a Provident member. That being said, it has one UI flaw that seems to confuse many users... e-Deposits. For Deposits to appear in your menu bar, you have to meet the following requirements (taken from Provident's site): ⁃ Been a member of Provident Credit Union for more than 90 days ⁃ Have an active checking account in good standing that has been open for more than 90 days with a balance greater than $0.00 (Fresh Start, Business, and Youth Checking accounts are not eligible for e-Deposit) ⁃ Age 18 or older ⁃ Current and never delinquent on any open loan held by Provident Credit Union ⁃ Zero returned checks or non-sufficient funds charged to your checking account for the year to date. ⁃ Valid and up to date mailing address Provident should provide a quick interstitial message stating or linking to the eligibility for e-Deposits within the app. This way, if you don't meet the requirements, you won't have a HUGE question-mark over your head when you look for it and it's-just-not-there.
dooghardl on Feb 6, 2012 for Provident Credit Union Mobile Banki
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Where's the deposit tab?
Works great except I don't have the deposit tab at the bottom of the screen?!
Mones-online on Jan 3, 2012 for Provident Credit Union Mobile Banki
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Awesome!
I love this app. I'm glad Provident got on board with the apps. :)
Emms711 on Dec 31, 2011 for Provident Credit Union Mobile Banki
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Needs real time transaction updates
I've been waiting for this app to come out for the iPhone 4. I installed the app and it seemed to work ok at first...I have the options for bill pay, to make deposits, etc. but what I would like to see are updated transactions for the checking account in real time. If I go online to the actual website, I can see my transactions in real time but, through the app, it takes several days for an update to see transactions I've made. I've even tried uninstalling and reinstalling the app to see if that would make a difference...unfortunately, it didn't. I got the app because when I'm on the go and I finally have a moment to balance my checkbook, this makes banking quick & simple but, when I can't see my transactions in real time & have to go through the hassle of logging into the actual website online, it can be real time consuming. Please fix! Other than that, the app is great!!
BrownEyez2477 on Dec 29, 2011 for Provident Credit Union Mobile Banki
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