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Provident Credit Union Mobile Banking: Deposit doesn't work! Review

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Provident Credit Union Mobile Banking has 71 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Deposit doesn't work!
I want this app to work, but the whole point for me of downloading it is to use the mobile deposit function, but that doesn't work! It only says, "Deposit could not be completed. Please contact your financial institution." Please fix!
everythingisntterrible on Nov 16, 2013 for Provident Credit Union Mobile Banki
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Deposit function crashes 70% of the time
Camera image goes black approximately 70% of the time during the upload. Other times, the app just completely crashes, or I get an error message.
Kmher on Nov 14, 2013 for Provident Credit Union Mobile Banki
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Location finder is bad
Checks can only be deposited at branch locations. The "around me" location search does not allow the option to search for branches. So I asked a representative at my branch when I was in to show me in the app how I could find out where I can deposit checks when I'm traveling (which is 80% of the time), and she said to enter an address and select "branch." I did this two times in the branch, and the app closed. I tried again when I left, thinking it was my cell service, but it kept shutting. This app is now useless as I primarily use it to find locations where I can deposit checks when I travel.
RMFL5000 on Nov 12, 2013 for Provident Credit Union Mobile Banki
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Slow, buggy - won't do checks
Updated my phone to the new iOS. This app was slow before, now it's just god-awful. AAAAND, where I used to be able to deposit checks from the app, now it's so buggy that the feature is useless. I live 90 miles from the nearest branch. If they can't update their app in two years' time, it's enough to make me move where I bank. Seems harsh but, the ease of mobile banking through the app was all that kept me with them instead of a local CU.
Randombobarc on Oct 25, 2013 for Provident Credit Union Mobile Banki
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Please fix this app.
It takes 10 minutes to make a deposit through this app ever since the iOS 7 update. That is, if u can successfully make a deposit at all.
djsplift on Oct 15, 2013 for Provident Credit Union Mobile Banki
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Needs an update for iPhone iOS 7
Deposit feature no longer works. As soon as I take the photo of my check, the screen goes black and the deposit process is "interrupted."
Disappointed_2_ on Oct 13, 2013 for Provident Credit Union Mobile Banki
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