Norton Identity Safe: Not Good Review

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Not Good
Update: With the fix in this release Identity Safe works on my iPad and iPhone really well and makes portability of my logins and passwords flawlessly easy. Good job Symantec!! Yesterday I received an update to version 1.20.58 for the iPhone and a like update for my iPad. Since the updates the App will not auto fill or allow me use the fill buttons to retrieve passwords or Ids from the vault on either device. Went to the App store and clicked the App support button and was taken to a site that did not yield any support. I have used Symantec products for years and in my position at Fortune 100 companies recommended it for use at those corporations with much success and great support. Obviously this is a great disappointment and I am unable to get support to resolve it and can not use it since the update
RWA Sr. on Aug 2, 2012 for Norton Identity Safe
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Norton has gone downhill
Doesn't work properly on any iOS device, you tap the fill username/password button and nothing happens. Try to get on their website and it keeps logging me out. What happened to this company?? They used to be known for quality and now their products are crap. Is anyone in charge here? While they figure that out I'll take my biz elsewhere.
AlexW1973 on Jul 18, 2012 for Norton Identity Safe
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Overall a good app, and the safest password app out there.
It's in general a great app, but the setup is a little awkward. You need to safe your passwords with the Identity Safe PC client, and you need to sync your passwords to Norton's online vault, otherwise the mobile app won't work. Also, there's currently no way for me to add new passwords from my phone/tablet. I'd like to see that function added in the future. Other than that, it's a solid app. The thing that really sold me is that it's free and that I can trust the company that makes the app - I know where my passwords are, and I know they won't do anything crazy with them.
Joyce James on Jul 16, 2012 for Norton Identity Safe
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It doesn't even deserve one star. What a piece of crap. Doesn't give you access to your passwords. This thing is just a really STUPID web browser. Are you kidding me with this thing, Norton? Your company is going down the tubes.
Tony LiveCreate on Jul 14, 2012 for Norton Identity Safe
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Waste of time
LOVE Norton on my PC - have used it for years! Have wasted hours loading my vault to the net (now NOT available locally on my PC), retrieving it on my iPad 2, only to find (as have others), that all one gets is the icons and links to requested websites. All IDs and PWs still need to entered manually. The Norton help desk (usually outstanding) said, 'contact Apple.' TOTAL waste of time and effort. Very disappointing.
AusKHH2 on Jul 13, 2012 for Norton Identity Safe
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Disappointed in Norton
I just wanted to echo the concerns of the other reviewers relating to using Norton ID Safe with my IPad 3. I also spent an inordinate amount of time trying to figure this out. Expect more from Norton.
Pup1066 on Jul 13, 2012 for Norton Identity Safe
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