Nest app: Unstable App Review

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Unstable App
Version 3.0.2 is totally unstable on my iPhone 4, constantly losing connectivity with Nest thermostat and it crashes like no other app I have ever seen. I have over 100 apps on my phone, most use internet connectively and none of them crash. Disconnect, crash, crash, disconnect, disconnect, disconnect, crash. Very disappointing for a product that seems so promising to have such a completely unreliable software interface. If you read the who's who behind the Nest company, very accomplished persons with amazing backgrounds, it is inconceivable that they would allow an app as bad as this to make it out into the marketplace. It will ruin the NEST brand if not fixed quickly and permanently. And then there is the thermostat... Version 2, a truly beautiful product both aesthetically and from an engineering perspective. Well thought out design. I need to mention that this app is a problem mostly on my iPhone 4. On my iPad 3 and new iPad Mini the app runs fairly well, stays connected and crashes infrequently. But it does lose connection and does crash, just not very often. The iPhone app is seriously messed up.
Allenc3 on Dec 31, 2012 for Nest app
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Created an account via my computer; have been unable to log on or access anything. This app says I do have an account. Wonderful experience during install and set-up of the hardware; went sour when trying to access the computer/iPhone/iPad app. Giving up; going to bed. Will try to resolve tomorrow; hopefully tech support will be available on Sunday. Update... The server was down, but I was still having trouble when the server was back up; possibly a corrupted user file on the Nest server. Tech support helped me delete my old account and start over; all has been great since then (Sunday, yesterday). All is good! Love my 2 Nests, and the apps are great, too. Thumbs up to C. in tech support!
123Kevin123 on Dec 31, 2012 for Nest app
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Nest Review
The Nest unit works great, but loading the app has been fruitless. I created an account and it will not let me access the website! A permanent fix is desperately needed or you will loose customers!
Login disappointment on Dec 30, 2012 for Nest app
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No access
There is no access to nest online or within the nest iOS app. I'm able to create an account and verify my account after receiving a confirmation email; however, I cannot log into the site or app after that. The thermostat is connected to wifi and working properly. Just no online apps or access at this time. This was a big reason for purchasing the nest to begin with - frustrating to say the least.
Underwhirled on Dec 30, 2012 for Nest app
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Love the product, app not working
Amazing thermostat. Quality product owned for 12 hours and already love except for the fact that you cannot log into the app right now which is a big bummer especially since this is how my experience is starting off... Will update review when fixed. Hurry up Nest!
thesaltygeneral on Dec 30, 2012 for Nest app
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Doesn't work
Do not buy a nest! Had one for 12 months no problems, bought 2 more to complete my house 5 weeks ago and shortly after can hardly ever log on to their server to control the thermostats, or their server doesn't see my thermostats so it doesn't allow me to remotely control them. Customer service is a joke, expect heavy wait times to hear excuses why they can't help you. I think Honeywell has wifi thermostats, look there before wasting your money with a company that doesn't seem to care that their $750 of crap don't work.
Kevdogsab on Dec 30, 2012 for Nest app
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