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Nest app: Getting Worse with Age Review

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Getting Worse with Age
A few months ago, I would have given this app 4 or 5 stars. It was working really well for me and I had no complaints. Then with the recent 3.5.0 update, things took a turn for the worse. + The Nest now frequently disconnects, which makes the app useless, especially remotely. This isn't really the app's fault, but I do believe that Nest's recent firmware upgrade has played a role. + When the device is connected, it sometimes refuses to register my changes, for example when I change the temp to turn off the air conditioning. It just decides to keep cooling... I'm not sure if this the app's or the actual Nest firmware's fault. + Speaking of changing the temperature, for some unknown reason, they changed the control for changing the temperature on the dials from the simple straight-forward arrows (above and below the temperature thresholds) to God knows what. I still haven't been able to figure out the correct way to tap or twist my fingers to make the temperature threshold move in the direction I want it to the first time. If I keep tapping around enough it usually gets there, but I consider this a major regression in usability, which is annoying for the expensive toy that this is. All in all, the 3.5+ versions have added no value for me and have made some things considerably worse, which is really disappointing to see coming from a premium consumer tech firm.
Wravix on May 28, 2013 for Nest app
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2 Nest Installed, in 45 minutes...
Product worked as described. I Installed (2) 2nd Generation Nest in my home. I have (2) zones with separate units. One end (Zone) of the house has 2 guest rooms the other zone is the master bedroom, living, kitchen & office. The guest area I have set to cool at 80, it's off the majority of the time. The master bedroom zone I have set to 69 at night, during the day I keep it at 75. We live in central Texas and it works great. Installation was simple and took about 45 minutes. The house is 2800 square feet. We've only had the Nest less then a week but we like it so far. It will be interesting to see how the "auto schedule" will work as I work odd hours with different days off. It's a nice feature to be able to turn it on remotely to start cooling the house down on the way home. My wife loves using her iPhone to turn it down or up while still in bed, no longer having to get out of bed to see where the thermostats are set in the middle of the night. Looking forward to use the "away" feature when traveling. The kit comes with everything except (2) plastic drywall screw holders. Everything was included except for that, it's beyond me why Nest would put out a great product and installation kit only to leave the drywall plastic screw holders out. I still gave them 5 stars for the product. It just would have been over the top to include the (2) plastic screw holders. Attention To Details. Overall we love our Nest.
Tankeroo on May 27, 2013 for Nest app
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Nest messed up the temp change controls
Nest update their app with some nice features, like fan timer. However, they messed up the ease of adjusting the temperature. Before you could use up or down arrows but now you must spin our finger around the Nest dial on the small iPhone screen. This has been the first compliant I've had of my Nest since installing it 1 1/2 years ago. I understand they wanted the app to mimic the hardware but they broke the usability.
Boiler_maker on May 26, 2013 for Nest app
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Do not update. Cannot control. Frivolous changes.
•Changing the temperature is a more difficult task since they removed the arrows. •The fan timer is nice, but the fan indicator is missing. •Connection errors. Can login, but not control. Doing anything results in constant prompts to tap the retry button to no avail. Remote control from the web interface still works, but not on any of the 5 iDevices I have tried.
kthom003 on May 26, 2013 for Nest app
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Works flawlessly.
Not sure what others are complaining about. I have two of these in my house and they work great. The App is also wonderful. It is great to be able to monitor my hose while I am out.
Prius Envy on May 26, 2013 for Nest app
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Account Verification Errors
I just bought the Nest tonight and set it up. I clicked on the link in the verification email, but keep on getting an error message. Because of this, I can't login to the app. I even had them resend the email, but it still doesn't work and I can't login yo use the app. Please fix.
Hydarra on May 26, 2013 for Nest app
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