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Nest app: Do not update. Cannot control. Frivolous changes. Review

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Do not update. Cannot control. Frivolous changes.
•Changing the temperature is a more difficult task since they removed the arrows. •The fan timer is nice, but the fan indicator is missing. •Connection errors. Can login, but not control. Doing anything results in constant prompts to tap the retry button to no avail. Remote control from the web interface still works, but not on any of the 5 iDevices I have tried.
kthom003 on May 26, 2013 for Nest app
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Works flawlessly.
Not sure what others are complaining about. I have two of these in my house and they work great. The App is also wonderful. It is great to be able to monitor my hose while I am out.
Prius Envy on May 26, 2013 for Nest app
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Account Verification Errors
I just bought the Nest tonight and set it up. I clicked on the link in the verification email, but keep on getting an error message. Because of this, I can't login to the app. I even had them resend the email, but it still doesn't work and I can't login yo use the app. Please fix.
Hydarra on May 26, 2013 for Nest app
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Love the Nest. Not the update
I love the Nest thermostat. I've had it for over a year. The latest app update however is much harder to use. Out the arrows back to set the temperature. It is much harder to adjust without them. Also, much harder to set "away".
Allen Goldberg on May 25, 2013 for Nest app
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Worth the effort!
We have had the first gen nest for 1.5 years. A friend bought one and I signed up on a three month waiting list to get ours. I paid $250. Glad we waited! I've seen the nest go through multiple changes, and with any new product there is going to redesigns and tweaks for the first few years. The app and device software have gotten better for the most part. I no longer have issues with the nest disconnecting from the network and having to reconnect physically in front of it. The airwave feature keeps our house from being stuffy and after the last update, the temperature on the thermostat seems to more accurately reflect the ambient temperature in the room. I do agree with the other users and would like to see the arrows come back on the temperature dial on the app. I don't alter the temp often anymore, but when I do it is sloppy and jumps around (that's why the 4 stars). I don't have any issues changing between heat and cool on the app, I just verified. I will have to say it has been worth the hassle. I have changed the temp via mobile app for a babysitter at home at turned on the A/C from auto away before we returned home with guests. We have saved $$ since day one and I no longer have to tweak the thermostat all the time like a conventional thermostat or traditional programmable. I have had them all and by far would by a nest again. Customer support was awesome when we first installed it as I failed to read when i first bought mine and found my HVAC unit was not compatible. The tech had me take a picture of my control panel wires on my old thermostat and email it to them. He stayed on the phone until he received the email and walked me through my options. I was able to use the device after all. Have some patience, the company listens to its customers!
Gunny80 on May 25, 2013 for Nest app
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HATE the new app update
They removed the simple ability to switch back & forth between A/C & Heat, or to set it to do it automatically. Now you can only turn it off or on. Please change it back. That was the main reason I purchased this thermostat.
Argyle4 on May 24, 2013 for Nest app
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