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Limited use Can't make changes to account like updating address or email etc. In fact, on a mobile device you can't access their full website at all to make any changes to your profile. Frustrating.
No content This app has no content. It should include FAQ and manuals at least. All it does is let you buy more nespresso gear. My frother came broken and the pods were shipped to the incorrect location so while its a good idea it could be much better with little effort.