MyLifeNow: Doesn’t Work Review

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Doesn’t Work
Tried downloading this app to my iPhone 5S on 9 November 2013. Installed fine, but after entering my log in credentials, it brought me to a window telling me to tap this button to access the full site. I tap it and nothing happens. I’ve tried re-installing the app but continue to get the same problems. I would be very grateful if New York Life could fix this. I makes me very uncomfortable knowing they manage a lot of my money but can’t develop a simple iPhone app.
snognshag on Nov 9, 2013 for MyLifeNow
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Scary company
I installed this App and try to log in through it. In the first try it said my account access is blocked, please call the customer service. I called the number and system said "we do not recognize your social security number. I could not talk to customer service because they don't answer in weekends. Even security officer told me that he cannot help me and I have to wait until next business day!!! I hope my money be still there until next business day!
Omid javan on Oct 19, 2013 for MyLifeNow
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Slow. Limited. Doesn't look like much of the full site functionality has been developed for mobile yet.
PHattie888 on Aug 10, 2013 for MyLifeNow
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Throws error messages all the time. Takes way too long to load. Use the website and don't waste your time with this app
Billn39 on Jun 21, 2013 for MyLifeNow
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App is terrible!
Nice to access (part of) my account info but it somehow got stuck in a loop trying to calculate my retirement benefit. Also, got a "Data Not Available" message for my personal rate of return. Not very helpful...in my naïveté, I clicked on Go to Full Site. Now the app is stuck there and I can't get back to the lame mobile version. Not impressed.
Kelimac on Jun 4, 2013 for MyLifeNow
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Needs to be improved
App wouldn't even let me log in.
CasSantos on May 6, 2013 for MyLifeNow
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