MakeMyTrip: Watch out Review

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Watch out
While traveling through India this app has been the most useless one we have used so far. For the majority of attempted purchases they either failed or the app crashed. But the last situation that we experienced today topped them all. We booked a hotel in Cochin, India the day before our arrival. Looking at the hotel and over 200 reviews at 4 1/2 stars overall we were impressed. We booked 2 nights at this hotel. Upon or arrival we used the app and selected the address which brought up the location of hotel which was about 10 km away from our hotel. After struggling to find the cheapest way out to the peninsula we arrived to discover it was not the correct hotel. Same name but a different hotel. The address was different but selecting it took us to the same dropped pin on the map as this other one. Upon looking further into it we discovered all of the 200+ reviews actually belonged to this higher class hotel and not to the one we had paid for. And our hotel was actually 10km back the way we had come. We promptly canceled our 2 nights and I immediately sent in an email explaining the issue and reason of cancellation. We found a place nearby and got checked in. A few hours later I received an email stating that the app nor the hotel would refund my payment So due to a collection of errors 1- incorrect map linking/pin placement 2- false reviews for a hotel. We are now out all of the money for those 2 nights without even the slightest effort to remedy the situation. I'm sure this is a rare occurrence but it is enough for me to never use this app again and to give other travelers the heads up.
Whytey17 on Aug 5, 2015 for MakeMyTrip
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Suresh Antala
I could not find any air port information other than India's some airport, Suppose I want to book from US to INDIA I can't.
Suresh Antal on Oct 25, 2013 for MakeMyTrip
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Please include US make my trip
Overall look and feel of app is good but it's if no use to me cos am searching for international flights and this app restricts to search flights / hotels only in India
Nishathr on Oct 20, 2013 for MakeMyTrip
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Just right !
Works efficiently , though crashes a lot sometimes. Worth a download !!
Hataks on Sep 13, 2013 for MakeMyTrip
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It's good.
This app is good. The only annoying bit is that the buttons to go back are placed so close to home, one ends up in square one most of the time. Otherwise the app is pretty good. I travel a lot, and have booked flights and hotels many times using this app.
Narayan20 on Sep 12, 2013 for MakeMyTrip
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Needs to improve response time
Great content but very slow on wifi , doesn't load on 3G
Mallikarjun Chabukswar on Sep 8, 2013 for MakeMyTrip
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