MailTones: How do I get a refund? Review

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How do I get a refund?
What is not clear whilst one is purchasing this is that you are required to relay your e-mail through their network. Despite the assurances of privacy, not my cup of tea. I just want a different mail sound so I may know that it is my mail, not the other guy with an iPhone at the table. Did I mention that it has not actually worked? It continually says I cannot connect to configure, try later. That is over a period of twenty-four hours thus far. Yeah, only $2.99, but why waste the money? I want mine back and I wish there was an option for a "no-star"rating.
Mail Tones Is Junk on May 9, 2010 for MailTones
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Wow- this is worthless
Terribly inconsistent which makes it useless for someone who needs to be notified without fail, even when you're asleep. Crappy app!
slobis on May 4, 2010 for MailTones
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Server forwarding much less secure & reliable
I didn't know that in order for this app to work ALL your email must be forwarded through the mailtones mail server. I don't like this because of two main reasons: 1. Much less secure. By forwarding your email through another server there are many more chances for the email to be read or intercepted. Are we to trust the people who administer this server with our email? Why should we? How do we know our email isn't being forwarded through a server in another country somewhere? 2. More chance for email to fail. The more routes your email must take the more of a chance it won't reach you. It appears that if nothing else in your routing system fails, a failure with Mailtones server will completely stop your email because of this forwarding requirement. There are so many "what if" situations with this it's impossible to foresee them all. What if: their server fails, their ISP fails, they don't pay their bills on time, they go out of business, their dog chews on their wiring, they have a power failure... Reliability is completely unknown in this case. Our email is dependent on their ability to cover all those different facets. Sure, our email can fail because of any of those reasons above, but with normal routing, email is passing through routes that have a known degree of reliability. With mail tones, we have no idea where our mail is going, who is looking at it, and how reliable the servers, connections, and routes are. Email is not secure to begin with. But to add this degree of insecurity to it is analogous to parking your car in a known high theft area, leaving your keys in it and putting up a sign that says "Free Car." You're basically giving your email away in a random manner. Now if I'm wrong about any of this I would like to know about it and see a response. I would like to see all of those points addressed in detail. Exactly where is our email is going? How reliable are the servers? How privacy is maintained? etc. Had I known about this forwarding requirement up front, I would not have downloaded this app. No way. Now I feel that I just lost $2.99 since I will never allow my email to be forwarded through additional servers. My email is too valuable for that. Mailtones is a great idea, but very poor execution.
BravoMike09 on Apr 24, 2010 for MailTones
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Works perfect
I have exchange too, so whomever said it won't work isn't entirely correct. I really love the popup notification too!
Solange82200 on Apr 21, 2010 for MailTones
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Do not waste your money. Does not work at all. No response for support
CAlessi on Apr 19, 2010 for MailTones
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Not what you might think
Have to forward your email to them and back to you. In corporate that is considered a security risk. Wasted $3 :(
Review by me 123 on Apr 14, 2010 for MailTones
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