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InTouch Credit Union Mobile Banking: Okay so far Review

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InTouch Credit Union Mobile Banking has 29 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Okay so far
Right now I only have a savings account, but I am in the process of switching all my accounts to this bank. This app would be a lot more convenient if it allowed to deposit checks into it like the other banks do. I live 20min away from the nearest bank/ATM. This is the only thing that is holding me back from actually switching banks because I don't want to have to drive that distance every time I need to deposit a check.
Kenna0422 on Jul 11, 2012 for InTouch Credit Union Mobile Banking
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Why bother releasing an app without requested functionality
This app doesn't do what people want and need to do with mobile banking apps. There is NO check deposit feature. Other banks have had this for a LONG time and there is no excuse for it to be lacking that. The check deposit feature is more important for a credit union because it is far more likely that a branch location for a credit union is quite far away. So, this app i pretty worthless because it looks like they just threw together easy features but didn't really look at what would be needed buy the mobile customer. Go back to drawing board and actually think about your customers.
JRDallas on Jul 2, 2012 for InTouch Credit Union Mobile Banking
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A good start
Nice to be able to look at your balances and transfer between accounts on the go, but there is so much it doesn't do. You can't deposit checks. You can't get alerts of activity (i.e, deposit cleared). You can't look at statements. You can't find ATMs or see fees. I hope they continue to update the app to make it more and more useful. Beyond functionality, the UI is very middling. Upon logging in the first time you get a lengthy terms and conditions. Ts and Cs presented like this have no legal bearing and I've never seen an app try to throw this much in your face so quickly, so that was a little daunting. Also, accounts are referenced not by the English account type (e.g. Savings), but by the far more obscure account number, so you see a list of things like "*5=01" and "*1234=02". You have to click on this text that is only meaningful inside the credit union to get to a screen that says "oh this is your savings account". It would be my preference that the list of accounts show "Savings", and tapping on that, gives you the arcane code (at the bottom because what you really want to see is your balance). Smaller issues: The "back" button is square, not an arrow, like most "back" buttons (for example, in Account Details, the "Accounts" button is the "back" button but it's squared off, not arrow shaped). The "Transaction History" button is mysteriously not centered. So a start but I hope they do much more with it.
nicknamewhy on Jun 29, 2012 for InTouch Credit Union Mobile Banking
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I've been waiting a long time
I am excited there is an app finally. I've waited a long time for ITCU to put one out. So far so good. It runs very smooth and it seems to be very responsive. What I didn't notice was whether or not I could transfer between accounts. Either way, I am happy to have it. I now must share it with all my friends who have In Touch.
Mrscaston on Jun 29, 2012 for InTouch Credit Union Mobile Banking
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