iDine: REWARDS NETWORK not IDine Review

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As others have complained, I downloaded IDine and could not log in using my airline account information, only to learn after 2 phone calls to the Rewards Network folks that I had downloaded the wrong app. IDine (this app) is only for IDine members. If you have an account with an airline or other dining rewards partner you need to download the Rewards Network app (RN Dining). Once I did that and selected my airline I logged in with no problems. BTW, American Airlines is in there now, and the app works fine on my new IPhone 4 w/ ios 4.0.1. So far the app seems to work pretty well, thought I agree with Liam09 that the search feature should be more robust, typing in part of the city name should bring up a list from which you can select the city you want, but I do like the 'current location' feature. My main complaint is that the customer service folks at Rewards Network don't seem to be well informed. On my first phone call I was told to delete and reload the app, when I asked what I should do if/when this didn't fix the problem I was told "I don't know, I've never had anyone call back". Hunh??? I pointed out that that was probably because folks were deleting the app and giving up. The solution didn't work and I started to just delete the app and move on, but decided to give them one more try. The next CS rep I got tried the same song and dance, when I persisted she called the tech support folks who clarified the situation. So, decent program (so far), mediocre customer service unless you persist. Bon appetit!
Chuck1964 on Aug 17, 2010 for iDine
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Works pretty good, however, it doesn't have the AAdvantage program in the list of programs, WHY?
catscanman1018 on Jul 18, 2010 for iDine
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Needs an update
Doesn't work in iOS 4. Fail.
Denverguy303 on Jun 26, 2010 for iDine
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It works...but
The app works ok and does a good job of finding iDine restaurants. But it has one bad bug and one problem area. The bug: I cannot log in to iDine within the app (although I can login to the iDine website via Safari). I can find restaurants with the app, but I cannot determine their award criteria. Not a problem for hometown restaurants, but a definite irritant in an unfamiliar town. I sent an email to customer support 8 days ago and got NO response. Not good. I think I will lower my initial rating from 4 to 3 stars! The problem area: The restaurant search function is weak. It works ok if you know a zip code. But when searching by city, it doesn't give matches and suggestions for partial names, unlike many other apps. I only got it to work with complete, correct, city and state entries. This will be a great app when it matures a little.
liam09 on Apr 20, 2010 for iDine
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Reward dining made easy
We love to rack up airline miles thru idine and this app makes it easy. Love the pics and access to the menu!!
TravisMcGee on Mar 5, 2010 for iDine
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Great app
This is a great app. Now when out and looking for a place to eat I can look for a place that offers a discount. Well done IDine.
Luckies1 on Jan 14, 2010 for iDine
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