iDine: Horrible Customer Service Review

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Horrible Customer Service
I have used this app and was happy until about a week ago when all of the sudden I was not receiving credit for my dines. I contacted customer service and was told that my account had been placed in "Inactive" because they said they tried to reach me. Customer service was no help at when I asked if I could still get credit for my dines and was told no because the account was "Inactive" the only reason I had dined at a few restaurants was to receive credit. Poor customer service!!!!
Jacqueline350 on Nov 2, 2013 for iDine
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Great features, but slow
Seems as if the app is spending too much time searching, which blocks accessing anything else, making the entire app feel slow and sluggish. While it looks like a useful app, the sluggishness renders it all but useless.
Ron_Helzer on May 19, 2013 for iDine
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Can't create an account
Try creating an account for my iPhone. Entered credit card information, hit next, was told to enter security code, hit next, then told that credit card information was missing. Went through this three times before finally giving up. Fix this!
Pkinla on May 17, 2013 for iDine
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Very good almost great
Very good update but its slow to load initially and every time you want to do anything. Then you have to log in every time you use this app. I wish it would save your username and password as the app leads you to believe. Make it faster and save your username and password and this will be great! Until then really a 2.5 stars app.
roodogc on Apr 27, 2013 for iDine
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Works Great!
love it!
whiteman89 on Apr 10, 2013 for iDine
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Very useful!
I just started using the iDine app and so far it's been very useful. Pretty pleased with the selection of restaurants in my area and like the perks of using this app. Going to recommend to my foodie friends!
BeaJae2000 on Apr 8, 2013 for iDine
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