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HauteLook: Worst shopping experience ever! Review

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Worst shopping experience ever!
I am a frequent online shopper. It took me 90 minutes to place a simple order from Nordstrom Rack. It kept rejecting my password, 15 minute lag to reset password. Finally got order ready to check out. Couldn't verify any of my credit cards. Did the online chat - they couldn't help me. I asked for a toll free number. When I called I was informed I had to download their app in the App Store- re- sign in- add my credit card info on the app. Then finally I was able to place order. ( meanwhile I was on my other phone w the bank asking why they couldn't verify credit card info!) The chat people obviously don't know you need to use the app and not just the stores website. Also nothing popped up telling me i needed to download the app! I'll never shop here again!
AMGT2 on Jul 21, 2015 for HauteLook
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A "can't miss" app
This is a great app! It's "can't miss" because of the daily surprise deal and the great shopping experience. Get it!
SHANESOOZ on Nov 16, 2013 for HauteLook
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Love it
Great app. Quick, and easy to use and shop.
Kmm1026 on Nov 16, 2013 for HauteLook
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Could not be easier to use
And that's a problem. I love this app.
Lizalola on Nov 16, 2013 for HauteLook
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Love this app!
Very user friendly and very few "bugs". Love it!
Noralator on Nov 16, 2013 for HauteLook
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Awesome shopping app!
Best shopping app I have ever had!
TimDog5501 on Nov 16, 2013 for HauteLook
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