Home

Express Scripts Bad Reviews

Add reviewExpress Scripts Good reviewsExpress Scripts Bad reviewsExpress Scripts Bad Reviews RSS feed
Express Scripts has 400 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Horrible.
Doesn't work!
SnowDivaMMM on Aug 20, 2015 for version 6.7.0
share · comment
Company is A JOKE
App is ok but try getting a prescription through is a nightmare & customer Service are Dumber then Workers @ McDonald's.Dealing with them for over a month and still haven't received my Medication with Multiple Sclerosis!!!
Butch rock on Aug 19, 2015 for version 6.7.0
share · comment
Piece of CRAP
They can't make a website that work, what makes them think the app would be any better. I would not recommend this to anyone. Very poor customer service when nothing ever works.
Jeni l. on Aug 19, 2015 for version 6.7.0
share · comment
Fertilizer
Well if you shake this on your lawn it will make the grass grow green. From a crappy website to. Crappy app expresscipts is the rx for you.
LousyNotes on Aug 15, 2015 for version 6.7.0
share · comment
Rebadged website
Seems marginally more convenient than just using safari on my phone. However, and this may be an issue with the website too, I see no way to use a co-pay assistance plan. Which means I still need to call in and talk to someone every time I need to fill this prescription.
Spicedham on Aug 5, 2015 for version 6.6.0
share · comment
A waste of time from a company that wastes a lot of my time
This site is painfully slow and is not user-friendly. Try to back up from a page that was no help to you at all, and you will become more frustrated watching the time wheel go round and round. You'll probably become so impatient you'll want to exit the site, but that option is not available. The site told me that I have listed no method of payment. I don't have a co -pay with my insurance company. But I couldn't figure out how or where to go on the site to tell them that. The site invited me to find generic versions of prescriptions that cost less. I tried finding an alternative to Voltaren since my insurance decided they would no longer pay for it, but this site did not give me an alternative. I felt like a rat in a maze without a scent of cheese. And this from a mail order pharmacy that has already devoured countless hours of my life with unhelpful mail, annoying voicemails, and conversations with assistants on the phone who could not give me helpful answers and then put me on hold for twenty minutes while they couldn't locate either of the prescriptions my doctor had to send them for the same med for me. (I stood and watched as they did the same thing to my neighborhood pharmacist.) Learn to multi-task: feed the dog or fold clothes while you wait for the screen to change on the webpage or a supervisor to come on the phone.
1234;678987554321 on Aug 1, 2015 for version 6.6.0
share · comment
Absolutely awful app
With high hopes, I downloaded this app. Unfortunately, it is terrible. A prescription was listed as delivered in the app, so I frantically looked for it and thought it stolen. I decided to check with UPS tracking and saw that it was only sent out for the delivery at the time Express Scripts said it was delivered. The web portal showed the same status, so obviously they are not putting the data from UPS in correctly. In addition, the doctor's names are wrong on prescriptions. A prescription for my daughter has my husband's doctor's name on it. It shows correctly on the web portal. Finally, I tried to click on the link Tell Us About Your Experience and the link goes nowhere. So, Express Scripts, since I can't tell you, I will tell everyone else who is considering using this app to NOT click the Get button.
Gr8xcapea on Jul 30, 2015 for version 6.6.0
share · comment
Slow as molasses
Poorly organized and user unfriendly just like the website
RetiredMajor on Jul 18, 2015 for version 6.6.0
share · comment
App is slow
This app is rather slow when changing to another subsection...that is, if you can get it to actually switch and not hang. I've never been able to pull up my Prescription ID card; it only produces a blank screen that forces me to quit the app (and log in all over again).
S_Quinn on Jul 17, 2015 for version 6.6.0
share · comment
Can not refill Rx
Total waste of space on my phone. Just like Express desktop site, can not refill prescriptions. Yup, DELETE!!!
Mislux on Jul 3, 2015 for version 6.3.0
share · comment