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Express Scripts: How long to fix a glitch? Review

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How long to fix a glitch?
Still unable to renew prescriptions or view medicine cabinet for covered family member (not a privacy setting issue).
quickoptsuser on Jul 31, 2013 for Express Scripts
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Crash
I can't get into the app at all
Goya bean9985 on Jul 29, 2013 for Express Scripts
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Nice if it would open.
The app seems like it would be a great resource but I just downloaded it. After submitting my log in information the app crashes every time. Hopefully the bugs get fixed I'd like to use it.
babybluenc on Jul 26, 2013 for Express Scripts
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Great July 15 update
Now dies after slash screen! Good job!
QRidge on Jul 15, 2013 for Express Scripts
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Horrible
App says I have NO prescriptions! I, of course do. I order a refill (using old 2.0 app) and even got a confirmation email for the refill. However, the Rx has now been dropped. Had to call to "renew" Rx. I have had nothing but trouble with the app, the web site (also just "upgraded"), as well as with their "customer service" reps. Get your act together.
Clam63 on Jul 11, 2013 for Express Scripts
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No support
Have used the app before and it worked fine. Unfortunately Zi did the update, now I can't get on and when I do it indicates the I have no refills available. I have many! Called web support and the poor technician informed me that no one has been trained on smartphone apps. You have up be kidding me!!! Why tbe he'll would you put out an app that nobody can help you trouble shoot ???
hodgie4 on Jun 28, 2013 for Express Scripts
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