Express Scripts: Horrible Review

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App says I have NO prescriptions! I, of course do. I order a refill (using old 2.0 app) and even got a confirmation email for the refill. However, the Rx has now been dropped. Had to call to "renew" Rx. I have had nothing but trouble with the app, the web site (also just "upgraded"), as well as with their "customer service" reps. Get your act together.
Clam63 on Jul 11, 2013 for Express Scripts
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No support
Have used the app before and it worked fine. Unfortunately Zi did the update, now I can't get on and when I do it indicates the I have no refills available. I have many! Called web support and the poor technician informed me that no one has been trained on smartphone apps. You have up be kidding me!!! Why tbe he'll would you put out an app that nobody can help you trouble shoot ???
hodgie4 on Jun 28, 2013 for Express Scripts
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Suckmybalz on Jun 28, 2013 for Express Scripts
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Yeah, pretty useless
This is the first time I have to agree with the other reviewers. This app is utterly USELESS. The whole point of an app's existence is to provide a service and to make life more convenient...this does neither. It doesn't function - telling me I have no refills (when I have 9 refills left), sending me weird alarms, and something as simple as - THERE'S NO PHONE NUMBER LISTED TO CONTACT CUSTOMER SERVICE! This is so basic! Please fix this useless crap.
Terkie25 on Jun 27, 2013 for Express Scripts
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Am8zingGrace on Jun 13, 2013 for Express Scripts
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I have an Express Scripts account and order my prescriptions online all the time but I cannot log in through the mobile app. It tells me my username or password are incorrect. I am using them now to log in through the web site so they are correct. Shouldn't release an app until you know it works.
angryyyone on Jun 12, 2013 for Express Scripts
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