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Documents To Go® Premium: Do NOT purchase this app! Review

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Do NOT purchase this app!
I've been a Docs to Go and Dataviz customer since their first sync product for the Palm Pilot. While I wouldn't rate the older products as great, they did what they were advertised to do. Version 4.0001.010 released 9/6/2012 DOES NOT WORK. It appears they have not updated the app to work with the Apple iOS update. It will no longer pair with your mobile device. I have installed it on a new laptop running Windows 7 64 bit (SP 1) and have not been able to sync my iPhone (4) or my iPad (New) ever. My wife can no longer sync from her laptop Windows 7 32 bit to her iPhone (4) or iPad (New). I just attempted to sync with my old laptop (Windows XP SP3) and it no longer can find my mobile devices. Dataviz Tech Support is so bad they don't even respond to the questions in my e-mail. They only repeat the standard steps to install and pair. They say you can only pair via WiFi on the same network - my laptops and my mobile devices are all on the same WiFi network - I can ping my mobile devices from both my new and my old laptops. Dataviz's final recommendation to me was to abandon their product and find another way to sync my files! Completely unbelievable. I asked for a refund, they never answered that request - just ignored it. My recommendation given their inability to support their product, their lack of technical knowledge, their lack of ownership of problems, their lack of even reading the e-mails about the problems, their inability to recognize there is a problem, their complete lack of customer support and mostly telling me to ABANDON their product forces me to recommend you never buy a Dataviz product, even though the price isn't a lot, compared to all the Apple App store products that work, it's a rip-off.
TriCzarNYC on Oct 21, 2012 for Documents To Go® Premium
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Waste of money
I purchased this app because it claimed to be able to edit excel documents, but when I open a document it says "unable to edit cell".. I definately don't recommend buying this app.
nshappe on Oct 20, 2012 for Documents To Go® Premium
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Great app; but lacks AirPrint
App helps me to be very productive I love it. All that it's missing is to be AirPrint compatible.
RICHINGOD on Oct 20, 2012 for Documents To Go® Premium
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It's fantastic
The only thing I would change/add is different fonts and color of text
MachineofRage on Oct 19, 2012 for Documents To Go® Premium
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Documents to go
I would write a review if could sync the two I pad and windows XP. On my I pad I get a code to enter on desktop, but I don't get any place to enter a code. When I try to locate the item under programs, it doesn't exist.
Deedeejen on Oct 18, 2012 for Documents To Go® Premium
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Crashing the day of my exam!!!!
I have all my notes in this app, and it now it doesn't open!!!!! The day of my exam!!!
Alami Kareem on Oct 17, 2012 for Documents To Go® Premium
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