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Documents To Go® Free: REFUND Review

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REFUND
I already have the premium version and I purchased the Standard version by mistake. How do I get my refund. Thanks
MENLIX on Aug 1, 2013 for Documents To Go® Free
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Very slow to access files
I've had DTG for the past year. Very unhappy with it. I use with my dropbox account and accessing the dropbox files is painfully slow compared to the dropbox app. Also, when you click on a file to look at it, it's a two step process of first downloading it and then opening it. File should open on its own. Overall does the job, but I would look at other options first.
chiguypaul on Jul 16, 2013 for Documents To Go® Free
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Horrible support
I have had palm version, iPhone version and not iPad version. When I contacted support about issue they sent me a link to go read. They assume I had not looked over their support section. The model if email support in an hour doesn't work for people on go!!! If you pay the premium for this app be prepared to be disappointed with support of product!!!
AZZ219 on Jul 3, 2013 for Documents To Go® Free
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Sales and tech support
Good functionality with MSWord, Powerpoint and Excel. Great sales and tech support.
Tbelow on Jun 8, 2013 for Documents To Go® Free
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.xls email attachments
Regular version or premium dos not open .xls email attachments. It comes up with unexpected error msg. Please fix this.
Snake0987 on Jun 8, 2013 for Documents To Go® Free
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No Support for non-working product
DtG *used* to be a great product. 2.5 years with an outstanding MAJOR problem and multiple support people just respond with "See if it goes away with the next update." Useless. I can't sync so I can't use it.
NotHappyWithDtG on Jun 8, 2013 for Documents To Go® Free
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