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Documents To Go® Free: Not reliable Review

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Not reliable
I purchased it about 4 months ago and it work well. Then it started reloading repeatedly the same document to my cloud drive. The only way to stop it was to delete the program. I re downloaded it and had to pay again, although their help center said I didn't need to do it. I have tried contacting them but there is no way to reach support. I cannot find an email or number anywhere. I previously purchased the premium version and again I am not supposed to pay for a reload, but the iTunes Store said I never purchased it. Very frustrating. A good idea but too many problems.
SRJF1 on Apr 27, 2013 for Documents To Go® Free
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Horrible Product, Horrible Support
I've used Docs to Go for a long time (I used it on my Handspring Visor!), and its been okay, not great, just okay. I decided to use it on my iPad. BIG MISTAKE. I upgraded to premium because they cripple much of the functionality (cloud sync). I attempted to sync to my Google Drive, and it simply does not work. Plus, when I emailed support, the only reply I received was to "download version 4.0.14" (which I was already using). No useful reply from them, even after several emails. I submitted a refund request to Apple because I'm tired of fighting to get this POS to simply work.
WildCelt on Apr 24, 2013 for Documents To Go® Free
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Useless and...
I've used this app for a long time and have had nothing but trouble from the start. If it wasn't syncing problems then the app would crash, destroying hours of work on a whim. Since I wrote short stories, you can imagine how frustrating that can be. I finally had to use another, more stable app for my word processing and put this one to rest.
HumbleBea on Apr 24, 2013 for Documents To Go® Free
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Error in updating
Update is froze for days on iPhone.
Tillie Bee on Apr 23, 2013 for Documents To Go® Free
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Last update turns DTG into non-working app
Did the last update to find I cannot sync with my iPad. Every time I'm in a hurry this program either takes for ever to sync or like now it doesn't sync at all! Wish I could get my money back.
Hunterc3 on Apr 19, 2013 for Documents To Go® Free
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Failed update
After installing last update, my devices are no longer found when trying to sync. Uninstalled and reinstalled and still can't find devices why ALWAYS worked in past. Now is JUNK!
FRank n pk on Apr 18, 2013 for Documents To Go® Free
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