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Concur: Merging and allocating. Customer Services Review

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Merging and allocating. Customer Services
Calling your help desk 3 times and each time being deferred back to my company administrator for the same issue is not what I would call an ideal interaction. After explaining the issue I was having with allocating expenses to the 3rd person, I asked to speak to a supervisor who could tie us in together on a three way call so that we were all on the same page and I could stop making numerous phone calls to two different help desks. Only after speaking with the supervisor in the Phillipines at 4:30am his time, did he tell me the correct email address to send my concern and that the 800 number for my company wasn't the same one that he had listed to resolve issues with Concur. I did receive a follow up phone call to address the issue and hopefully progress is being made to train call center team members correctly.
AidanMac1 on Sep 20, 2013 for Concur
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Great
This is great for organizing your trips and expenses!
Nnmgjjkk on Sep 20, 2013 for Concur
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Can't save individual expenses
Does not work. Can't save individual expenses when using this App. Says system error. Works fine on my PC. Please fix I loved this APP!
The Boss 69 on Sep 19, 2013 for Concur
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Great App
This app is a real time saver- gotta have it!
Khdu on Sep 19, 2013 for Concur
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Elegant and efficient
I no longer dread expense reporting
Scylla on Sep 19, 2013 for Concur
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Does not support iOS7
Tried to add an expense. When I went to set the date of the expense the button to set the date and return to the form was blank and not functional. The App was stuck. Don't install if you are running iOS7.
iPhone user in MN on Sep 19, 2013 for Concur
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