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Bank of the West Mobile Banking iPhone App: Not worth using Review

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Bank of the West Mobile Banking iPhone App has 385 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Not worth using
The concept of a banking app is great, but this one is horrible. Not only are you unable to save your login information, many times you have to re-enter or resend it. Once you're logged in it is almost never possible to complete a transfer. When reviewing transactions, some show information for the wrong transaction when selected. It is much easier and less frustrating to just use the website on Safari.
Rob Bowman on Jan 4, 2013 for Bank of the West Mobile Banking iPh
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Never gets better
Why can't this app get any better after months of updates. Last time, I wasn't able to log out or the log out icon was not visible on the main menu. Happy to say that this app isn't any better than the actual bank itself.
Calmaritime08 on Jan 1, 2013 for Bank of the West Mobile Banking iPh
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Can't sign in
It doesn't have the option to create a new account.
Meeeer951 on Dec 31, 2012 for Bank of the West Mobile Banking iPh
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It finally works
I was having the same problems everyone else seems to be having. I have not been able to log in since I upgraded my iPhone to the iPhone 5 for the past several months. Even after the upgrade it still didn't help. Customer service was no help so that is why I gave the application a 4 instead of 5 stars. What I did was delete the application and then reinstall it. Now it works fine. I guess the upgrade fixed the problem but the upgrade installer doesn't help if you already have the application installed. Anyway, all I know is I can finally use the app.
Gpeakeg on Dec 28, 2012 for Bank of the West Mobile Banking iPh
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Can't login
This is getting ridiculous. We were promised a new app which when released was complete garbage. Then almost a month later they release the same old broken app and slap a .1 on it telling us it was updated. We are expected to use this one until they can figure out just what the hell they're doing. The website is archaic enough, throw the app snafu into the mix and I find myself wondering what exactly I get by banking with BotW.
Christopher Abbott on Dec 28, 2012 for Bank of the West Mobile Banking iPh
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complete waste
I've tried "enrolling" 7 times now and have yet to be able to open the app. website is no help at all, and don't even bother trying to call the bank for help as they will lead you back to the website. complete piece of junk.
Pograte on Dec 26, 2012 for Bank of the West Mobile Banking iPh
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