Home

Ally Mobile Banking: Worst banking app I've used Review

Add reviewAlly Mobile Banking: Worst banking app I've used Good reviewsAlly Mobile Banking: Worst banking app I've used Bad reviewsAlly Mobile Banking: Worst banking app I've used Review RSS feed
Ally Mobile Banking has 1250 reviews. Enter your email below and we'll notify you when new reviews are added, so you can comment, share or remove the reviews. This is great for monitoring your apps or the competition's apps
Worst banking app I've used
but unfortunately I need to use it. I mostly use it to locate ATMs and make deposits. While locating ATMs, the thing continually can't seem to locate me and shows me locations miles away from me instead of my actual location. My iPhone knows where I am, Maps shows my precise location but Ally is way off at the same exact moment. Depositing checks is an absolute chore. They don't use the standard camera interface and right off the bat the iPhone is locked into the "wrong" orientation. To take a picture you must press the shutter button on screen, the + button doesn't work and none of the visual focus cues are present. This is just plain dumb. Once you get the check images taken (and it takes about 35-45 seconds to process each of the two) you still have to wait another 30-40 seconds while the app does something else. I've used e-deposit with two other institutions and both with both others I was able to deposit a check in about 1 minute, with this lame app it takes about 4 if it doesn't report any errors that cause you to start completely over.
gerardrj on Jun 3, 2013 for Ally Mobile Banking
share · comment
Glitchy and insecure
App crashed a couple of times just logging in. App then locked me out once I tried entering my password...turns out the app doesn't support special characters in your password, forcing you to use numbers and letters only. Awful experience, so I deleted the app.
Roofone on Jun 3, 2013 for Ally Mobile Banking
share · comment
Poor
Crashes, search is broken, no iPad app.
Reluctant iOS User on Jun 2, 2013 for Ally Mobile Banking
share · comment
Problematic update
Forced to update, then when I open does not start. Just spins. And spins. Using iPhone 4, but with updated OS. Not good.
RDfromCT on Jun 1, 2013 for Ally Mobile Banking
share · comment
Works as Advertised
I've been using this app for about six months with no issues. I don't like that it forces you to upgrade, but I just upgraded and haven't had any of the issues reported by others.
RWG-LA-LIV on Jun 1, 2013 for Ally Mobile Banking
share · comment
Deposit functionality broken
Crashes when taking a picture of the check.
Kalashnikov11 on May 30, 2013 for Ally Mobile Banking
share · comment