Ally Mobile Banking: STILL Having Crashing Issues Review

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STILL Having Crashing Issues
So many updates later and somehow I still have inconsistency when depositing checks, and can't take photos without the app crashing. Other times it works fine. Please fix this!!!
Ryan Stack on Nov 5, 2013 for Ally Mobile Banking
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Updates have frequent issues
A new problem occurs with every update. Two versions ago, the app crashed after trying to take a picture of my check. The app wouldn't get past startup before crashing in the last version. In this version, the app is crashing while taking pictures of checks for deposit, which is the same issue that occurred three updates ago. I'd rather not mail checks since that takes several days to arrive and then more to process. Get your act together.
Shilaylay on Nov 5, 2013 for Ally Mobile Banking
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Half-Baked Update Leaves Customers In The Cold
Update: The 2.2 update left the app fubar. After 2.2.1, aesthetically it looks nice, but functionally it’s still barely usable. I’ve discovered two bugs thus far: First, you can no longer copy and paste passwords from apps like 1Password. I hate that I can’t save this password to begin with (see the last paragraph from my original review below). Hopefully this is a minor oversight, instead of some goon’s idea of security. Second, when depositing checks the app can’t upload the check image. It freezes when loading and then the app crashes. This is a big deal for a company that leverages technology so heavily. To publish such a half-baked update is a real issue, leaving many customers out in the cold. I tried submitting a bug through the app, but the app lacks that functionality. So, I called Ally. The rep didn’t seem to have a method of reporting bugs either. She encouraged me to review the app so the right folks would see my issues. I didn’t want to trash the app, but that seems like the only way of reporting these fundamental flaws. Thus, I’ve moved my review from a 4-star to a 1-star. I will update my review again once the app is stable, assuming this happens in a timely fashion. Original Post: Coming From ING Moving to Ally from ING Direct and I've been pleased with the Ally app. The mobile deposit, a feature of ING's that I've grown to love, has worked for me without any issues (For those experiencing issues, I would be curious to know what iOS they are running and if it is up to date). I appreciate mobile bill pay, a feature ING did not offer. And baking in some semblance of customer support in the app was a nice touch. Everything else seems to work as-expected. I do have some feature requests... I, too, would like an iPad version. But unlike many past reviewers, I don't think the lack thereof constitutes giving this iPhone app a poor review. I wish there were a quicker alternative to logging into the app. When will app developers understand that iPhone security begins at the OS level? It trumps in-app security. I have very secure precautions in place for if my phone is lost or stolen - a very secure 'Lock Screen' password and 'Find My Phone' features in place. Having a mondo in-app password for the Ally app (and every other important app) adds virtually nothing but inconvenience. And having a easy/crappy password makes me a threat on the web. That being said, all-in-all a nice offering from Ally.
the bettis' on Nov 5, 2013 for Ally Mobile Banking
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Why remove pasting ability to password?????
I use a password management program. Why would you do this?? Fix immediately!!!!
JohnPoltrock on Nov 5, 2013 for Ally Mobile Banking
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Can't paste password
How are we supposed to use long, un-guessable passwords when this app prevents you from pasting them in (from 1Password, or LastPass). This app went from acceptable to bad.
misseplled on Nov 5, 2013 for Ally Mobile Banking
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Check Deposit Function Crashes
The app crashes when I try to deposit a check. Have tried 6 or 7 times and no luck. B of A app has never had this issue.
mattande on Nov 5, 2013 for Ally Mobile Banking
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